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You are a customer of Verio Europe?

Please get in contact with our expert teams on working days from 8am to 4pm GMT: 

technical questions

questions relating to domain registration

questions relating to invoice and contract

What is to do: I forgot my UserID

Your UserID is not only necessary to log in to your ControlPanel. You need it to open a ticket for one of the Verio Europe teams, too.

If you have forgotten the login information, please go to the login page of your individual ControlPanel (<your-domainname>/stats).

Shared Linux products: you can directly click on "I forgot my password" to get your access data (user ID and password) sent to the email address stored within our systems.

Shared FreeBSD products: please cancel the login process to find the "I forgot my password" link on the next page.

Choosing the login page for the admin area of an

eStore [http://estore.your-domainname/epages/UserID.admin]

or 

Page-it account [http://page-it.your-domainname/epages/UserID.admin]

you will find "Password forgotten".

Your UserID is part of the link you use to reach your eStore/Page-it login page. In case you don't remember the UserID anymore, please give us a call.

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